Privacy Policy
Last Updated: September 17, 2026 • Effective immediately for all registered users and visitors.
1. Information We Collect
At ChillPill Cloud, we respect your privacy and only collect the minimal information necessary to deliver and manage your private cloud streaming account:
- Account Credentials: Your chosen username and hashed password for platform authentication.
- Contact Details: Your WhatsApp or mobile phone number and optional email address used for subscription activation notices and support inquiries.
- Transaction Information: Transaction IDs (TrxID) and sender numbers submitted for bKash payment verification. We do not store financial PINs or banking credentials.
- Technical Logs: Non-personally identifiable diagnostic logs (device client type, general network routing) required to maintain high-speed streaming uptime.
2. How We Use Your Information
We process your personal information strictly for legitimate operational purposes:
- To provision and authenticate your private media streaming server account.
- To verify and confirm your membership pass payments via bKash.
- To send essential automated service notifications (e.g., account activation, renewal reminders, password recovery).
- To prevent unauthorized service abuse, fraud, or multi-account exploitation.
We never sell, rent, or trade your personal information or contact details to third-party marketing companies, advertisers, or data brokers.
3. Data Storage & Security
We implement industry-standard cryptographic practices to safeguard your data. Passwords are cryptographically hashed with strong salt algorithms (bcrypt) and cannot be viewed in plaintext. All network communication with our platform is encrypted via Transport Layer Security (TLS/HTTPS).
4. Cookies and Local Storage
ChillPill Cloud uses secure, essential HTTP cookies and browser local storage strictly for session state (keeping you logged in to your dashboard) and user interface preferences (such as theme and dismissible notification states). We do not use invasive third-party tracking cookies.
5. Contact Us
If you have any questions, inquiries, or requests regarding this Privacy Policy or your stored personal data, please contact our privacy desk: